At iamloved.ai (a brand of Branding International, Inc.), we are dedicated to providing transparent, clear, and efficient fulfillment.
1. Delivery Area & Cutoff Parameters
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Fulfillment Scope: We ship exclusively to destinations within the United States.
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Order Cutoff Time: 5:00 PM Eastern Standard Time (EST), Monday through Friday.
2. Production and Handling Windows
Because our items are custom manufactured to order, fulfillment follows a multi-tier timeline:
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Production & Handling Time: 2–7 business days (Monday–Friday) for print-on-demand fabrication.
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Transit Speed: 3–7 business days via major domestic freight networks (such as USPS, FedEx, or DHL).
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Total Delivery Arrival: Most domestic orders reach customers securely within 7–14 business days. [1]
3. Shipping Rates and Calculations
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Dynamic Rates: We do not apply flat shipping costs. Real-time shipping costs are automatically calculated directly at the checkout interface based on weight, dimensions, and the destination address.
4. Modification & Loss Declarations
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Address Constraints: Shipping addresses cannot be altered or redirected once custom production loops are active.
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Carrier Delivery Factors: We are not directly liable for unforeseen transit anomalies caused by extreme weather patterns or carrier routing hold-ups. For packages marked lost in transit, our customer team will launch an official inquiry with the carrier to secure a resolution.
5. Damaged or Defective Shipments
Please refer to our Return & Refund Policy and alert us at hello@iamloved.ai within 30 days of standard transit delivery alongside clear photographs of the defect.
Customer Support Contact:
Branding International, Inc. DBA iamloved.ai
2042 Discovery Circle East, Deerfield Beach, FL 33442
Phone: (561) 571-5331 | Email: hello@iamloved.ai
